Policy
Shipping & Delivery
Every order is carefully inspected, securely packed and prepared with attention to detail before dispatch.
We currently ship across India and internationally.
Order processing
Orders are generally processed within 1-2 business days after successful confirmation of payment.
Certain pieces may require additional processing time due to availability, quality checks or customization. In such cases, our team will contact you with the expected timeline.
Delivery timeline
Once dispatched, orders are generally delivered within:
| Destination | Business days after dispatch |
|---|---|
| Metro cities | 2-4 |
| Other locations | 3-7 |
| Remote areas | 5-10 |
Shipping charges
Applicable shipping charges will be displayed at checkout or communicated to you before the order is confirmed.
Vandami Jewels currently does not offer Cash on Delivery (COD).
International shipping
International orders are welcome.
International shipping charges are calculated separately and are payable by the customer. Any applicable customs duties, import taxes, clearance charges or other charges imposed by the destination country shall be borne by the customer.
Please contact our team before placing an international order for the applicable shipping charges and estimated delivery timeline.
Order tracking
Once your order has been dispatched, tracking details will be shared with you through your registered contact details.
Incorrect shipping information
Please ensure that your name, address, phone number, email address and other delivery details are accurate before completing your order.
Vandami Jewels cannot be held responsible for delivery delays, failed delivery or additional shipping costs resulting from incorrect or incomplete information provided by the customer.
Damaged in transit?
An unboxing video is mandatory
- The sealed package before opening
- The package being opened continuously
- The piece and its condition immediately after opening
- All packaging and accompanying materials
Claims without an appropriate unboxing video may not be accepted. Full terms on Returns & Exchanges.
Questions about an order?
Keep your order number handy and we will look it up.